Continuous innovation and forward progress. Those are the hallmarks of 2022 for Palmetto GBA. Despite market uncertainty, we lived into our philosophy and met challenges head on. I’m pleased to say, we delivered excellent customer service, participated in groundbreaking initiatives with the Centers for Medicare & Medicaid Services (CMS), and made positive changes in our communities. 

On a business development front, we were successful with critical contract recompetes, like the Jurisdiction M A/B Medicare Administrative Contractor (MAC) and National Provider Enrollment (NPE) West contracts. We made significant progress on new product developments that drive heightened efficiency, accuracy and financial savings for our clients. And we continue to steward community improvements through acts of service for our senior populations, financial donations exceeding $321,000, and more than 350 volunteered hours for more than 40 organizations.

I’m equally as excited about our Social Determinants of Health (SDoH) program, which launched last fall in partnership with Optum and Unite Us. Through this CMS-funded pilot project, we have the very real opportunity to improve patient outcomes and make health equity viable across South Carolina and Georgia. It’s an exciting time to be a connector within health care, providing the technology and solutions to truly bring providers together with the community.

The work we do is so important to the health of this nation. And it’s this team’s hard work, innovative ideas and generous contributions that make the difference. I consider it a privilege to work with you, and I look forward to what we can accomplish together in 2023.

Best Regards,